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What shipping service do you use?
We use royal mail postal service.
Standard shipping info.
Due to this shipping option being untracked, we are unable to provide you with updates, or provide any updated information once its left us. WE HIGHLY RECOMMEND THE TRACKED OPTION FOR OVERSEAS . we are not liable for lost or stolen orders under this tracking method. even though its a rare oddity for parcels to go missing, we still highly recommend tracked.
I put the wrong shipping address. Can I change this?
We ship to the address provided at the time of purchase. we cannot ensure an address change after this point.
However, please e-mail us right away at firstname.lastname@example.org, (within a 24 hour period) we will try to change the delivery address.
When will my order arrive? Will I be able to track it?
Delivery times are not guaranteed and vary. Please allow 2-3 business days for order processing and shipping. If we anticipate a longer lead time, it will be noted in the item description. You will receive a
confirmation email with tracking to follow along once your order is ready to ship.
how do I track my order ?
We ship everything through Royal Mail and you can easily keep up to date, and track your order here.
Do you ship internationally?
We ship worldwide. International Shipments can sometimes take anywhere from 2 to 3 weeks. once your order has landed it will be handed over to your country's courier service. you can still track it here.
***Please be aware that some of the international orders are taking longer than usual to arrive***